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Responsible Gambling Policy

At KikiBet we take responsible gambling seriously. We want every visit to be safe and within your control, so we provide clear tools and guidance to help you manage play, protect your account, and get support if gambling becomes a problem.

Our player protection principles

We promote safe play through practical measures: prevention, early intervention and clear options for players to set limits or pause activity. We expect all customers to gamble within their means and will act on any signs of risky behaviour. Our approach is supportive and non-judgemental.

Activity-control tools

You can manage your activity directly from your account settings. Available controls include:

  • Deposit limits - set daily, weekly and monthly caps.
  • Session reminders - prompts after a set play time.
  • Temporary account breaks - short pauses to step away.
  • Self-exclusion - block access for a defined period or indefinitely.

Deposit limits

We recommend setting a deposit limit that matches your entertainment budget. Typical adjustable ranges are modest - for example £10 up to £1,000 per day - but you can choose the amount that suits you. Changes that increase limits may be subject to a cooling-off period.

Loss limits

Loss limits help control how much you can lose over a period. You can set daily, weekly or monthly loss thresholds and review them at any time. If you reach a loss limit, play will be restricted until the next period.

Time limits and account breaks

Session time reminders and temporary breaks are simple ways to step away. Temporary breaks can start from 24 hours and can extend to several weeks depending on your preference. These are immediate to activate and help reset play habits.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for the chosen period and removes marketing contact. For UK customers, voluntary registration with national schemes is also an option to block access across participating operators.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, borrowing to gamble, neglecting responsibilities, and losing control over time or money spent. If you notice these changes in yourself or someone else, act early.

Tips for staying in control

Set realistic limits, use deposit and loss caps, schedule regular breaks, and avoid gambling when stressed or impaired. Talk about concerns with someone you trust and keep records of your activity to spot patterns.

Professional help and support organisations

If you need help, contact a recognised service. In the UK, organisations such as GamCare, BeGambleAware and the national self-exclusion scheme can provide free, confidential support and practical steps. You can also consult your GP for further advice.

If you have questions about tools or need assistance, contact our support team via the account help area or at [email protected]. For full details on controls and how to use them, check your account settings or the help section at Kiki Bet.