Privacy Statement
KikiBet takes your privacy seriously. This page explains what personal and technical information we collect when you use our site, how we use and protect that information, and the choices available to you. We aim to be clear about our practices so you can make informed decisions when creating an account or placing wagers.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal data such as your name, date of birth, email address, telephone number and billing details. We also collect identity documents where verification is required, and any information you provide to our support team.
Technical data
We collect technical information about the device and browser you use, IP address, operating system, browser type and version, and device identifiers. This helps us operate the site, improve performance and detect suspicious activity.
Transactional and activity data
We record transaction data including deposits, withdrawals, bets, game history, wins and losses, and payment method details. We also keep records of your account activity, preferences and communications with customer support.
How we use your information
We use data to provide and maintain your account, process payments, carry out identity checks and comply with our legal obligations. Data also enables us to manage risk and fraud prevention, resolve disputes, respond to enquiries, and improve the service. Where permitted, we may use aggregated data for analysis and service optimisation.
Data protection practices
We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse. Access to personal data is limited to authorised personnel and third parties who require it to provide services. We retain data only as long as necessary for business and legal purposes.
Cookies and tracking technologies
We use cookies and similar technologies to make the site work, remember your preferences and measure site usage. Some cookies are essential for account functions; others are used for analytics and to deliver relevant content. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.
User rights
You have rights to access the personal data we hold about you, request correction of inaccurate information, and request deletion where lawful. You may also object to or restrict certain processing and ask for data portability in some cases. We will respond to valid requests in line with applicable law.
Access, correction and deletion
To access, correct or request deletion of your data contact our privacy team. We may need to verify your identity before responding. Some data may be retained where required by law or to protect our legitimate business interests, such as fraud prevention and dispute resolution.
Information sharing and third parties
We may share data with payment processors, identity verification providers, analytics services and other trusted third parties who perform services on our behalf. We require these partners to handle data securely and only for permitted purposes. We do not sell your personal information.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified on the site. If you have questions, please contact us at [email protected] or via your account support channel. For clarity in some pages the brand may appear as Kiki Bet.